Outcomes and outputs

1. Enhanced managerial and administrative staff capacity in implementation of quality assurance and assessment techniques.

Intangible outputs: Enhancement of knowledge concerning the techniques and models for assessments of institutional services, academic programmes; enhancement of strategic skills in implementation of quality culture within the Universities’ mission, managerial and administrative skills for the operation of the Q-Units acquired.

2. Sustainable structures for the implementation of quality culture strengthened at ten Arab Universities;

Tangible outputs: Capacity of 10 Q-Units strengthened; adapted IT and data-base technologies, 10 homepages for the units established- 10 Q-Units fully operational until the end of the first project year;

3. Developed methodologies for quality assessment and pilot assessments at ten Arab Universities implemented;

Intangible outputs: Enhancement of self-assessment practices through practical implementation of pilot assessments, Methods and processes for students and teachers involvement in self-assessment practices developed and tested.

4. Increased innovation, efficiency, strategic thinking and ideas for self-improvement through development and adoption of a long-term strategy plan for quality assurance at Arab HEIs;

Intangible outputs: Increased innovation, efficiency, strategic thinking and ideas for self-improvement at university level.

5. Increased awareness for quality culture through the development and dissemination of a Guide for the Promotion of Institutional Quality Culture in Arab Universities

Intangible outputs: Reflection of the specific local context for the implementation of quality culture within the Arab Universities; Summary of the experience gained within the project will serve as a basis and best-practice for other Arab Universities;

6. Increased inter-institutional networking and sharing of best-practices for the promotion of quality culture within Arab countries


"Strengthening the institutional capacity of Arab Universities in support of policy, management and planning at national and regional levels"


WORKSHOP II: Institutional Assessment Programme

  • 17-18th November 2009
  • Beirut Arab University, Lebanon

WORKSHOP III: The EFQM Excellence Model and Key Management Processes

  • 14–15th April 2010
  • Sidi Mohamed Ben Abdellah University, Morocco